Michelle is eCommerce & Commercial Manager at Hotel Chocolat, the leading UK premium chocolate brand with over 100 stores in the UK. Michelle has been at Hotel Chocolat for over 5 years, heading up the digital proposition she is responsible for driving performance during a period of significant growth for the brand through multiple product formats including chocolate gifting, events/experiences and subscriptions. Starting her career agency side at Publicis Groupe in the late 90s working across a range of L’Oreal brand campaigns, Michelle then spent a number of years at AOL UK and moved client side 12 years ago.
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