Refund Policy

Table Bookings

If you wish to cancel your table or seat you can do so within 15 days of confirmation of booking at no cancellation charge, otherwise:

If we are legally unable to run the Performance Marketing Awards due to restrictions imposed by the government owing to the coronavirus pandemic, we shall either refund 90% of the aggregate fees received, or transfer the table, seat or sponsorship and 100% of the aggregate fees received from you to the 2023 edition of the Performance Marketing Awards.

In all other circumstances the following scale of charges shall apply to cancellation by you without cause;

  • If the company cancels the booking more than 61 days prior to the event, a cancellation fee equal to 10% of the total fee shall apply or;
  • If the company cancels the booking between 31 days and 60 days prior to the event, either a cancellation fee equal to 50% of the total contract shall apply, or a credit note equivalent to 80% of the total fee of the event shall be issued for the 2023 edition or;
  • If the company cancels the booking within 30 days of the event a cancellation fee equal to 100% of the total fee shall apply.

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